Privacy Policy

Privacy Policy for Visitfaaborg.dk

At VisitFaaborg, we take the protection of your personal data seriously. Below you can read how we process and protect the data we collect about you.

1. Data Controller

VisitFaaborg
Torvet 19, 5600 Faaborg
E-mail: visitfaaborg@fmk.dk
Phone: +45 72 53 18 18

2. What information do we collect?

We only collect and process the information that is necessary for the purposes for which it will be used. This may include:

• Name and contact details in connection with bookings (e.g. e-mail, phone number)
• IP address and information about the use of our website (cookies and statistics)

3. Purpose of processing

• Respond to inquiries and provide customer service
• Manage bookings
• Improve our website and analyze usage patterns
• Comply with legal obligations

4. Legal basis

• Your consent
• A contract or agreement (e.g. booking of experiences)
• Legal obligations (e.g. accounting legislation)
• Our legitimate interest in improving our website and marketing

5. Storage

We store your personal data for as long as necessary for the purposes for which it was collected, or as long as we are legally obliged to do so.

6. Sharing of information

We do not share personal data with third parties without your consent, unless it is necessary to provide a service (e.g. IT suppliers or organizers in connection with bookings).
If we transfer data outside the EU/EEA, we ensure that adequate safeguards are in place, such as the EU’s Standard Contractual Clauses.

7. Your rights

You have the right to:

• Obtain access to the information we process about you
• Have your information corrected or deleted
• Restrict the processing of your information
• Object to our processing
• Withdraw your consent
• File a complaint with the Danish Data Protection Agency (www.datatilsynet.dk)

If you wish to exercise your rights, please contact us at visitfaaborg@fmk.dk. We strive to respond within one month.

8. Security

Access security:
All user accounts (e.g. employees, system users) are protected by personal usernames and passwords, combined with multi-factor authentication (MFA) where possible.

Data encryption:
Computers and mobile devices that process or store personal data are fully encrypted. This means that even in case of loss or theft, unauthorized persons cannot access the content without the password and MFA verification.

Storage rules:
Sensitive information must not be stored on local devices (such as personal computers or smartphones). Instead, it is stored on central servers or secure systems that automatically handle backup and access control.

Digital communication:
When we communicate in writing with you or external partners, e.g. collaborators, this is done securely – via secure e-mail – and never through unencrypted channels when it involves sensitive information.

9. Contact

If you have any questions about our processing of personal data, you are always welcome to contact us:
VisitFaaborg
E-mail: visitfaaborg@fmk.dk
Phone: +45 72 53 18 18